FAQ’s

FAQ’s

How do I sell my watch with The Watch Exchange London?

Selling or part exchanging your watch with The Watch Exchange London couldn’t be easier. Once you have submitted an initial enquiry telling us the make and model of your watch, we will send you an estimate within 48 hours. You can then drop it off at our Mayfair Office, and after an inspection by our expert watch inspectors, we will issue you a final offer. If you’re happy with this, we will transfer the money into your account the same day.

Not only do we offer you the valuated amount given by our expert watch inspectors, but also when your watch is sold in auction for more than the valued price, we offer you with 5% of the difference between the valued price and sold price. Providing you with an extra financial sum, and providing you with the ultimate The Watch Exchange London experience.

Do I need the watch’s box and papers?

Although you don’t need to have the box and papers to sell us your watch, their absence can affect the value. Proof of purchase will be required if you do not have the box and papers.

When will I receive payment for my watch?

Once you have accepted the final offer, we will transfer the money into your account the same day.

I have a question about my existing enquiry, how can I get in touch?

If you have any further queries regarding your existing enquiry, please call us on: 020 3205 7247